Who We Are
Expert AI Systems LLC ("Expert AI Systems," "we," "us," or "our") is an AI automation consultancy. Our website is expertaisys.com. This policy explains how we collect, use, and protect information when you visit our website or engage with our services.
Information We Collect
Information you provide directly:
- Name, email address, phone number, and company name when you contact us, request a consultation, or subscribe to communications
- Any additional information you choose to share in correspondence or during consulting engagements
Information collected automatically:
- Standard web server log data (IP address, browser type, referring page, pages visited, timestamps)
- We may use privacy-respecting analytics to understand how visitors use our site
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide requested services
- Communicate with you about our services, including follow-up correspondence
- Improve our website and services
- Comply with legal obligations
We do not sell, rent, or trade your personal information to third parties. We do not use your information for automated decision-making or profiling.
How We Share Your Information
We may share your information only in the following circumstances:
- Service providers: With trusted third-party services that help us operate our business (e.g., email hosting, CRM), bound by confidentiality obligations
- Legal requirements: When required by law, subpoena, or legal process
- Business transfers: In connection with a merger, acquisition, or sale of assets, with notice to affected individuals
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include encryption in transit (TLS), access controls, and regular security reviews.
Data Retention
We retain personal information only as long as necessary to fulfill the purposes described in this policy, or as required by law. When information is no longer needed, we securely delete or anonymize it.
Cookies
Our website may use essential cookies required for site functionality. We do not use tracking cookies or third-party advertising cookies. If we introduce analytics in the future, we will update this policy accordingly.
Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to or restrict certain processing of your information
- Request a portable copy of your information
To exercise any of these rights, contact us at privacy@expertaisys.com.
California Privacy Rights
If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with additional rights regarding your personal information, including the right to know what personal information we collect, the right to delete it, and the right to opt out of its sale. We do not sell personal information. To exercise your CCPA rights, contact us at privacy@expertaisys.com.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this privacy policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Material changes will be communicated via email to active clients.
Contact Us
If you have questions about this privacy policy or our data practices, contact us at:
Expert AI Systems LLC
Email: privacy@expertaisys.com
Web: expertaisys.com